Return & Refund:
Effective Date: March 10, 2026
At Saddle.UK, we want you to be satisfied with your purchase.
1. Return Eligibility
- Returns are accepted within 7 days of delivery
- Items must be unused, undamaged, and in original packaging
2. Non-Returnable Items
We do not accept returns for:
- Used or damaged items
- Items not in original condition
3. Return Process
To request a return:
- Contact us at Info@saddle.com
- Provide your order details
- Our team will guide you through the process
4. Return Shipping
Customers are responsible for return shipping costs unless the product is defective or incorrect.
5. Refunds
- Refunds are processed after inspection of the returned item
- Refunds may be issued via bank transfer or agreed method
- Processing time may take several business days
6. Late or Missing Refunds
If you haven’t received your refund, please contact us at Info@saddle.com
